At Merizo, we are committed to maintaining the quality, authenticity, and reputation of our artificial decorative plants and products through authorized distribution channels. This Authorized Reseller Disclaimer provides important information regarding authorized sales, product authenticity, and reseller verification.
1. Authorized Reseller Definition
An authorized reseller is a verified partner approved by Merizo to sell our official products through recognized and approved retail or online channels. Authorized resellers are selected based on product quality, brand integrity, and customer service standards.
2. Genuine Merizo Products
All products purchased directly from Merizo (www.merizo.store) or through our authorized resellers are guaranteed to be authentic, new, and quality-verified. Each product is inspected to meet Merizo’s craftsmanship and design standards.
3. Unauthorized Sellers
Any third-party websites, marketplaces, or individuals claiming to sell Merizo products without written authorization are not affiliated with or endorsed by Merizo. Customers are strongly advised to purchase only from official sources to avoid counterfeit or substandard products.
4. Product Authenticity and Warranty
Merizo cannot guarantee the authenticity, performance, or warranty coverage of products purchased from unauthorized sellers. Such products may differ in quality, design, or materials from genuine Merizo items.
5. Warranty and Customer Support
Warranty services, replacements, and official support are available only for products purchased:
Directly from Merizo’s official website, or
From our verified authorized resellers.
Purchases outside these channels are not eligible for warranty claims or after-sales service.
6. Liability Disclaimer
Merizo assumes no responsibility for damages, defects, injuries, or losses arising from products purchased through unauthorized channels. Customers buying from such sources do so at their own risk.
7. Counterfeit and Safety Risks
Purchasing from unauthorized sellers increases the risk of:
Counterfeit or low-quality imitations
Products not meeting safety or durability standards
Items not matching the design or description on our website
8. Identifying Authorized Resellers
A list of verified authorized resellers is available upon request or can be confirmed by contacting our support team. Always verify a reseller’s authenticity before purchasing.
9. No Endorsement of Unauthorized Sellers
Merizo does not endorse, support, or have any relationship with unauthorized online stores, individuals, or marketplaces. Unauthorized sellers may misuse our brand name or images, which is a violation of intellectual property rights.
10. Intellectual Property Rights
All trademarks, brand names, product images, and designs related to Merizo are protected by intellectual property laws. Unauthorized use, reproduction, or distribution is strictly prohibited and may result in legal action.
11. Changes to Reseller Authorization
Merizo reserves the right to add, remove, or update the status of authorized resellers at any time without prior notice. We continuously monitor reseller performance to ensure brand standards are upheld.
12. Customer Responsibility
Customers are responsible for confirming reseller authenticity before purchase. We recommend buying directly from www.merizo.store or from verified resellers to ensure genuine products and warranty protection.
13. Reporting Unauthorized Sellers
If you find any website, online listing, or individual claiming to sell Merizo products without authorization, please report it to us at:
📧 support@merizo.store
14. Contact for Authorized Reseller Verification
For inquiries about reseller verification or product authenticity, contact us at:
📍 315 Oakridge Avenue, Portland, OR 97209, USA
📞 +1 503 647 9821
📧 support@merizo.store
15. Policy Updates
This Authorized Reseller Disclaimer may be updated periodically without prior notice. We recommend reviewing this page regularly to stay informed about Merizo’s authorized distribution policies.
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Merizo enforces strict brand protection measures in accordance with Google Merchant Center (GMC) policies to ensure transparency, authenticity, and consumer trust.