FAQs
Yes! All Merizo products come with a 30-day warranty against manufacturing defects. Please see our Warranties page for details.
You can gently dust them with a soft cloth or use a mild soap solution for deeper cleaning. Avoid harsh chemicals to maintain their color and texture.
Absolutely! Our products are designed to closely mimic real plants in color, shape, and texture to enhance the beauty of your space.
Some of our plants are suitable for covered outdoor areas. However, prolonged exposure to direct sunlight or rain may affect their appearance.
We offer a hassle-free return policy. If you’re not satisfied with your purchase, you can return it within 30 days for a full refund or exchange. Please refer to our Returns & Exchanges page for detailed instructions.
We accept major credit cards (Visa, MasterCard, American Express) and PayPal for secure and convenient payments.
You can reach our friendly customer support team through our Contact Us page, where you’ll find a contact form and our email address. We’re here to assist you with any questions or concerns you may have.
We offer a wide range of artificial decorative plants, including indoor plants, succulents, trees, and floral arrangements suitable for homes, offices, and events.
Yes! All our artificial plants are made from non-toxic materials and are safe for both children and pets.
Definitely! Our artificial plants add color, style, and a natural feel to any space without the maintenance required for real plants.
You can reach our customer support team at:
📧 support@merizo.store
Yes, we offer online ordering with shipping options available. Contact us for more information.
Yes! We welcome bulk and corporate orders. Please contact support@merizo.store or call +1 503 647 9821 for inquiries.
Creating an account is easy! Simply click on the “Sign Up” link at the top of the page and follow the prompts to enter your information. You’ll then have access to order history, wishlists, and faster checkout.
If an item you’re interested in is currently out of stock, you can sign up for notifications to be alerted when it becomes available again. Just enter your email on the product page, and we’ll notify you as soon as it’s back in stock.
Shipping times depend on your location, but most orders are delivered within 5-10 business days within the USA.
Yes. Returns and exchanges are accepted within 30 days of delivery if the item is in its original condition. Please refer to our Returns & Refunds page.
Once your order is shipped, you will receive a tracking number via email to monitor your delivery.