Welcome to Merizo! These Terms and Conditions (“Terms”) govern your use of our website, products, and services. By accessing or purchasing from www.merizo.store, you agree to be bound by these Terms. Please read them carefully before using our site.

If you do not agree to these Terms, please discontinue use of our website and services immediately.

1. About Us

Merizo is an online retail store specializing in artificial decorative plants and related home décor products.
Registered Address: 315 Oakridge Avenue, Portland, OR 97209, USA
Phone: +1 503 647 9821
Email: support@merizo.store

2. Use of the Website

By using this website, you agree that:

• You are at least 18 years old or using the site under the supervision of a parent or guardian.

• You will not use this site for any illegal, fraudulent, or unauthorized activity.

• You will provide accurate and truthful information when creating an account, placing an order, or submitting contact details.

Merizo reserves the right to deny access, suspend accounts, or cancel orders that violate these Terms.

3. Product Information

We take great care to ensure all product descriptions, images, and prices are accurate. However:

• Product colors may vary slightly due to screen display settings.

• Sizes are approximate and may have minor variations.

• Prices and availability are subject to change without prior notice.

We reserve the right to correct any errors or update product information at any time.

4. Orders and Payments

When placing an order:

• You agree to provide complete and accurate billing and shipping details.

• All payments must be made using approved payment methods listed on our Payment Methods page.

• Orders are confirmed only after full payment is received.

We reserve the right to cancel or refuse any order suspected of fraud, unauthorized use, or policy violation.

5. Shipping & Delivery

Our Shipping & Delivery Policy outlines estimated delivery times, costs, and methods.
While we aim to deliver orders promptly, delays may occur due to external factors like courier issues, weather, or customs.
Merizo is not responsible for delays beyond our control.

6. Returns & Refunds

If you are not satisfied with your purchase, you may return eligible items according to our Return & Refund Policy.
Returned products must be in unused condition and in their original packaging.
Refunds will be issued to the original payment method once the return is approved.

7. Intellectual Property

All content on www.merizo.store — including images, text, designs, graphics, and the “Merizo” logo — is owned or licensed by Merizo.
You may not copy, reproduce, or distribute any content from our website without prior written consent.

8. Limitation of Liability

To the fullest extent permitted by law, Merizo shall not be liable for:

• Any indirect, incidental, or consequential damages.

• Any loss arising from your use or inability to use the website.

• Errors or delays caused by third-party service providers (e.g., couriers, payment processors).

You agree to use our website and products at your own risk.

9. Privacy and Data Protection

Your privacy is important to us. All personal data is handled in accordance with our Privacy Policy.
We never sell or share your data with unauthorized third parties.

10. Third-Party Services

Our website may include links to third-party platforms (e.g., social media, payment gateways).
We are not responsible for the content, security, or privacy practices of those external sites. Please review their terms and privacy policies before use.

11. Account Termination

We may suspend or terminate your access to our website without notice if:

• You violate these Terms.

• You provide false or misleading information.

• Fraudulent or harmful activity is detected from your account.

12. Changes to Terms

Merizo reserves the right to update or modify these Terms and Conditions at any time.
Any changes will be posted on this page with the updated Effective Date. Continued use of our site after updates constitutes acceptance of the revised Terms.

13. Governing Law

These Terms are governed by and construed in accordance with the laws of the State of Oregon, USA.
Any disputes arising under these Terms shall be subject to the exclusive jurisdiction of the courts in Portland, Oregon.

14. Contact Us

If you have questions or concerns regarding these Terms and Conditions, please contact:

Merizo
📍 315 Oakridge Avenue, Portland, OR 97209, USA
📞 +1 503 647 9821
📧 support@merizo.store

15. Compliance

This Terms and Conditions page follows Google Merchant Center (GMC) standards, ensuring full transparency, customer protection, and legal compliance across all aspects of our business operations.