Welcome to Merizo. By accessing or using our website, you agree to comply with and be bound by the following Terms of Service (“Terms”). Please read these terms carefully before making any purchase or using our services.

If you do not agree to these Terms, please do not use our website.

1. Introduction

Merizo is an online store offering artificial decorative plants and home décor products. These Terms govern your use of our website and services, including browsing, purchasing, and interacting with content.

Contact Details:
📍 Address: 315 Oakridge Avenue, Portland, OR 97209, USA
📞 Phone: +1 503 647 9821
📧 Email: support@merizo.store

2. Use of Our Services

By using our website, you agree that:

• You are at least 18 years old or have the consent of a parent or guardian.

• You will use our site only for lawful purposes.

• You will not attempt to interfere with the functionality or security of the site.

• You will provide accurate and complete information when making purchases or creating an account.

We reserve the right to restrict, suspend, or terminate access to our services at any time for violations of these Terms.

3. Product Information

We make every effort to ensure that product descriptions, images, and prices are accurate. However:

• Colors and appearances may vary slightly depending on your device display.

• Product availability, pricing, and specifications may change without notice.

• We reserve the right to correct any errors or inaccuracies at any time.

4. Orders and Acceptance

When placing an order:

• You agree to provide correct and complete billing and shipping details.

• All orders are subject to acceptance and product availability.

• We reserve the right to cancel or refuse any order if fraud or misuse is suspected.

• Once your order is confirmed, you will receive a confirmation email.

5. Payment Terms

We accept secure payments through trusted payment gateways listed on our Payment Methods page.
All prices are displayed in USD and include applicable taxes unless stated otherwise.

You agree to pay all charges related to your order, including applicable shipping and handling fees.

6. Shipping and Delivery

Please refer to our Shipping & Delivery Policy for information about delivery times, costs, and shipping methods.
Delays may occur due to external factors such as carrier issues, customs delays, or weather conditions.

7. Returns and Refunds

We aim for 100% customer satisfaction. If you are not satisfied with your purchase, please review our Return & Refund Policy.
Returned items must be in their original packaging and condition. Refunds are processed once the returned product is received and inspected.

8. Intellectual Property

All content on Merizo, including text, images, graphics, logos, product names, and website design, is the property of Merizo or its licensors.
You may not copy, reproduce, or distribute any content without prior written permission.

9. Limitation of Liability

To the fullest extent permitted by law:

• Merizo is not liable for any indirect, incidental, or consequential damages arising from your use of our website or products.

• We are not responsible for errors, delays, or interruptions beyond our control.

Your use of this website and its content is at your own risk.

10. Privacy and Data Protection

Your personal information is protected under our Privacy Policy.
We only collect and process data necessary to fulfill orders and improve our services.

11. Third-Party Services

Our website may link to third-party platforms (e.g., social media, payment processors).
Merizo is not responsible for the content, privacy policies, or practices of these third-party websites.

12. Termination of Service

We may suspend or terminate your access to our website if we believe you have violated these Terms or engaged in harmful activities.

You may also terminate your account by contacting our support team at support@merizo.store.

13. Changes to Terms

Merizo reserves the right to modify or update these Terms at any time.
Any changes will be posted on this page with the updated Effective Date. Continued use of the site means you accept the new Terms.

14. Governing Law

These Terms of Service are governed by the laws of the State of Oregon, USA.
Any disputes will be handled exclusively by the courts located in Portland, Oregon.

15. Contact Information

If you have questions or concerns about these Terms, please contact us at:

Merizo
📍 315 Oakridge Avenue, Portland, OR 97209, USA
📞 +1 503 647 9821
📧 support@merizo.store

16. Compliance

This Terms of Service complies with Google Merchant Center (GMC) requirements, ensuring transparency, fair business practices, and user protection.